Hellopeter
Share Your Experience
BM
Bongokuhle M

1 reviews | Active since Sept 2024

10 Sept 2024, 10:42

Distance learning.

Richfield does not care about distance learning students at all. I am deeply frustrated by the college's failure to respond to any emails and messages regarding urgent issues. The recent SEB system caused my laptop to crash, and there has been no communication about this problem. Additionally, the back-to-back testing schedule for BBA students with no rest days has been overwhelming. How can one write back to back without resting. We are treated like robots honestly. Promises made at registration have not been fulfilled, and there is a noticeable lack of support for students' mental health. These ongoing problems are severely impacting my academic experience and well-being. I urge the college to address these issues promptly. I would not recommend this institution to ANYONE. Might as well go to Rosebank or Mancosa. Wayyyy better than this.

0
Replies (2)
Richfield Graduate Institute of Technology
Richfield Graduate Institute of Technology's reply10 Sept 2024, 11:03
Official
Hello Bongokuhle M, thank you for taking the time to provide feedback . We appreciate your input as it helps us improve and deliver better experiences to our valued students like you. We apologize if our team didn't provide the assistance you expected. Rest assured, we will address this issue with our staff and ensure that they are committed to timely and efficient support in the future.

BM
Bongokuhle M's update10 Sept 2024, 11:11
Reviewer Update
After sending countless emails, the response I always get is similar to this one. But nothing changes after that. I would like for the institution to look carefully into the unreasonable BBA test dates, the SEB system and work on communication. Students only get responses once in a blue moon. Why do we have to fight for a degree and fight for a response. Yet when it comes to fees you get countless emails and an instant response. Honestly I will drop out if the institution is always disorganised.