MS
MaryJane S

1 reviews | Active since Jul 2021

30 Jul 2021, 12:03

COMPLAINT: Delay in issuing 2020 Diploma Certificates

Writing this review as a last resort to get answers as a concerned parent and guardian of a student at Richfield details as per below

We have been calling and getting set pillar to post sending kids to the campus to get information on their pending 2020 Diploma certificates for months now to no avail. We spoke to Campus manager and even went as far as speaking to the Director: Group Academic Administration to no avail.

We are well aware of the current pandemic and constrains it might be putting on you institution. However the constrains are now impacting our children seeking for employment and attaching his certificates of completed diplomas in an economy that is tough RICHFIELD has chosen to contribute to the angst.

WHEN THEY SEND DEMANDS FOR FULLY PAID FEES THEY HAVE ALL THE RESOURCES - BUT WHEN ITS TIME TO GIVE CERTIFICATES THEY TAKE US PILLAR TO POST

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Replies (1)
Richfield Graduate Institute of Technology
Richfield Graduate Institute of Technology's reply02 Aug 2021, 08:53
Official
Hi Marylane . Thank you for reaching out. We are sorry to hear of this experience and will treat this with the urgency it deserves. You should hear from us soon.