AK
Ameer K
1 reviews | Active since Nov 2022
07 Nov 2022, 18:45
The worst service ever!
Absolutely f**king disgusted with this service... No communication, I waited from 8am to 7 pm for my package. The waybill tracking shows the package loaded In the van and out for delivery and now its returned to depot... You telling me for 12 hours you couldn't deliver my package that is 16 minutes away from the Capetown facility. Never ever using your service again or a company that uses your service. I hope your company goes bankrupt.
Helpful (0)
Replies (1)0
Replies (1)
Rhenus logistics's replyOfficial
29 Nov 2022, 14:57Dear Ameer,
Thank you for your review.
We do apologise for the unpleasant service received, and the inconvenienced caused.
Kindly confirm your waybill number so we can further investigate on your query.
Looking forward to hearing from you.
Kind Regards,
Rhenus Express
Thank you for your review.
We do apologise for the unpleasant service received, and the inconvenienced caused.
Kindly confirm your waybill number so we can further investigate on your query.
Looking forward to hearing from you.
Kind Regards,
Rhenus Express
Rhenus logistics's reply29 Nov 2022, 14:57
Official
Dear Ameer,
Thank you for your review.
We do apologise for the unpleasant service received, and the inconvenienced caused.
Kindly confirm your waybill number so we can further investigate on your query.
Looking forward to hearing from you.
Kind Regards,
Rhenus Express
Thank you for your review.
We do apologise for the unpleasant service received, and the inconvenienced caused.
Kindly confirm your waybill number so we can further investigate on your query.
Looking forward to hearing from you.
Kind Regards,
Rhenus Express