AP
Armandt P
1 reviews | Active since Sept 2014
22 Dec 2021, 19:04
Rhenus Express delivery
My items was supposed to be delivered by 22 December 2021 and we still have not received the parcel. It shows it was scheduled to be delivered on 18h04 21 December 2021 from Johannesburg to Pretoria so this just tells me the somebody is not doing there job as the parcel was already in Johannesburg on 11h44 on 20 December 2021. Really poor service.
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Rhenus logistics's replyOfficial
23 Dec 2021, 08:13Dear Armandt,
Thank you for your review. Please note that we are following optimised routes and the delivery date depends on the service you selected as well as your area.
Would you please send us your waybill number so we can investigate the case? You are welcome to call us on ***.
Thank you, we are looking forward to hearing from you.
Kind regards,
Rhenus Express
Thank you for your review. Please note that we are following optimised routes and the delivery date depends on the service you selected as well as your area.
Would you please send us your waybill number so we can investigate the case? You are welcome to call us on ***.
Thank you, we are looking forward to hearing from you.
Kind regards,
Rhenus Express
Rhenus logistics's reply23 Dec 2021, 08:13
Official
Dear Armandt,
Thank you for your review. Please note that we are following optimised routes and the delivery date depends on the service you selected as well as your area.
Would you please send us your waybill number so we can investigate the case? You are welcome to call us on ***.
Thank you, we are looking forward to hearing from you.
Kind regards,
Rhenus Express
Thank you for your review. Please note that we are following optimised routes and the delivery date depends on the service you selected as well as your area.
Would you please send us your waybill number so we can investigate the case? You are welcome to call us on ***.
Thank you, we are looking forward to hearing from you.
Kind regards,
Rhenus Express