JB
Jonathan B

1 reviews | Active since Mar 2022

14 Dec 2022, 16:51

Poor Service. Not Efficient

My Express Delivery arrived from JHB last night at the CPT hub. Parcel loaded at 8.23am for delivery to a location 20min away... 16h46 still waiting and praying that my order isnt "lost" as it journeys on a totally unnecessary journey around Cape Town with a company that has many mentions on hellopeter

A 5 Star company could easily have completed an express local delivery before noon if the stock was logged in the system the previous day

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Replies (2)
JB
Jonathan B's update14 Dec 2022, 20:19
Reviewer Update
On the Waybill link: Returned to Depot at 6.58pm

These Useless Couriers spent a whole day being useless.

This is also a trend if you delve into other comments

I have asked my suppliers to stop using Rhenus for my deliveries if they want to keep my business

JB
Jonathan B's update15 Dec 2022, 09:16
Reviewer Update
Order arrived the following day first thing - so im upgrading them to 3 Stars for taking long on an express delivery