Inaccurate quotes & horrible customer service

Absolutely horrible service.

I generated an online quote and received an invoice for R807.03. I contacted the billing clerk who invoiced me and was told "Please note that we are looking onto the below and will advise once resolved." I only received another invoice after explaining and providing proof that the initial quote was far less, which is why I proceeded ...

This is pathetic, considering this should have been resolved last year, now I have to waste time dealing with this. I will be closing my account with Rhenus and will not use them again, nor will I recommend them to anyone else I do business with.

This is one of those companies that will lose a client but refused to rectify their mistakes. To those reading this review, believe me, you are better off dealing with another courier company if you want speedy delivery , good customer service, upfront quotes that don't change and delivery on their promises.