CL
Chantelle L
1 reviews | Active since Apr 2019
07 Jun 2022, 17:47
Evetec and Rhenus.
If I could've given this company none stars I would've. Tracking system non existent. Absolutely no communication what so ever. My parcel took 8 days to reach my Adress!!! Evetec need to step up with their delivery services contractor! Until they change their contactor I will not be buying from them again.
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Replies (1)
Rhenus logistics's replyOfficial
13 Jun 2022, 08:15Dear Chantelle,
Thank you for your review.
We apologise for the unpleasant experience and the inconvenience caused.
This will be escalated to senior management.
Would you please confirm your waybill number for further investigation?
Thank you, we are looking forward to hearing from you.
Kind Regards,
Rhenus Express
Thank you for your review.
We apologise for the unpleasant experience and the inconvenience caused.
This will be escalated to senior management.
Would you please confirm your waybill number for further investigation?
Thank you, we are looking forward to hearing from you.
Kind Regards,
Rhenus Express
Rhenus logistics's reply13 Jun 2022, 08:15
Official
Dear Chantelle,
Thank you for your review.
We apologise for the unpleasant experience and the inconvenience caused.
This will be escalated to senior management.
Would you please confirm your waybill number for further investigation?
Thank you, we are looking forward to hearing from you.
Kind Regards,
Rhenus Express
Thank you for your review.
We apologise for the unpleasant experience and the inconvenience caused.
This will be escalated to senior management.
Would you please confirm your waybill number for further investigation?
Thank you, we are looking forward to hearing from you.
Kind Regards,
Rhenus Express