NPS Score
0
Recommended: Likely
Oct '25 - Sep '26
Frequently Asked Questions About RFO
How is RFO rated on Hellopeter?
Hellopeter has tracked RFO across 24 reviews. RFO hasn't collected enough recent reviews — at least 10 in the last 12 months are needed — to calculate a TrustIndex score. Have you used RFO? Write a review to help others decide.
Recent reviews (3)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2017
Berry RFO Alex Mall ,Bad Customer
I went to buy a black skirt ,it was marked down, when I greeted the guy he kept quiet,then he scanned my item & gave me a slip, when I ask him why didn't he ask for my Id number for rewards,he said to me,it's useless to ask for it bcoz it's on sale and it makes no difference,I asked him again thinking he'll change his statement but no ways he did not,I told him that it doesn't matter whether the item is on sale or not he should have asked me,he never apologized,I don't know maybe it's because we are in Alexandra,his service is very poor or maybe it's their TFG/RFO policy.
1 reviews | Active since Jan 2017
Berry RFO Alex Mall ,Bad Customer
I went to buy a black skirt ,it was marked down, when I greeted the guy he kept quiet,then he scanned my item & gave me a slip, when I ask him why didn't he ask for my Id number for rewards,he said to me,it's useless to ask for it bcoz it's on sale and it makes no difference,I asked him again thinking he'll change his statement but no ways he did not,I told him that it doesn't matter whether the item is on sale or not he should have asked me,he never apologized,I don't know maybe it's because we are in Alexandra,his service is very poor or maybe it's their TFG/RFO policy.
1 reviews | Active since Sept 2025
Ms
I was so disappointed today when I went to the RFO in Khayelitsha Mall.I wanted to cancel my laybuy and take one item.The cashier by the name of Thumeka told me to pay the whole amount first and come back the following day to cancel. When I spoke with the manager over the phone cz I was home already,she said there is no such thing,you can cancel whatever you want to cancel without making payment.I am not sure whether the lady was lazy to do the cancellation or what was going on? I was so disappointed and angry for wasting my money and time😡
1 reviews | Active since Sept 2025
Ms
I was so disappointed today when I went to the RFO in Khayelitsha Mall.I wanted to cancel my laybuy and take one item.The cashier by the name of Thumeka told me to pay the whole amount first and come back the following day to cancel. When I spoke with the manager over the phone cz I was home already,she said there is no such thing,you can cancel whatever you want to cancel without making payment.I am not sure whether the lady was lazy to do the cancellation or what was going on? I was so disappointed and angry for wasting my money and time😡
1 reviews | Active since Oct 2025
Great store appearance.
This morning I walked into the RFO Cleary Park,the store looked amazing,smelled so clean and the merchandising and neatness of the stands stood out for me..I didn't buy anything but it was just the experience walking into a store looking like that. Well done team RFO Cleary Park keep up the good work it is indeed showing off.
1 reviews | Active since Oct 2025
Great store appearance.
This morning I walked into the RFO Cleary Park,the store looked amazing,smelled so clean and the merchandising and neatness of the stands stood out for me..I didn't buy anything but it was just the experience walking into a store looking like that. Well done team RFO Cleary Park keep up the good work it is indeed showing off.