GM
Ghetto M
1 reviews | Active since Mar 2022
15 Aug 2022, 03:12
Unprofessional Communication Skills
I gave them my Car 1st week of July after being referred by Jeep Dealership in Boksburg,They Charged me R75k and I haven’t got my Car upto now, No Communication from Michelle in Boksburg Branch, but all Lies and I’ve already pay them, just worried if my Jeep will be 100% fit when Changing Gears, I have to do follow up every time, Since they say it’s a family Business they need to train their Staff in terms of Communication 😡😡am still waiting for my Car from 1st July upto date
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Replies (3)0
Replies (3)
Rex Diff & Gearbox's replyOfficial
17 Aug 2022, 11:23Good morning Sir. Thank you for posting your poor experience with us. Yes, we erred in poor comunication and feed back to you. Naturally we are embarrased about this and apologise for your inconvenience. Please be assured that steps will be implemented to prevent a reoccurrence. Regards Dennis McLachlan
Rex Diff & Gearbox's reply17 Aug 2022, 11:23
Official
Good morning Sir. Thank you for posting your poor experience with us. Yes, we erred in poor comunication and feed back to you. Naturally we are embarrased about this and apologise for your inconvenience. Please be assured that steps will be implemented to prevent a reoccurrence. Regards Dennis McLachlan
GM
Ghetto M's updateReviewer Update
17 Aug 2022, 17:15Good day Sir
Thank you for your Respond,Please note that I did
Collect my Car Jeep Wrangler on the 16 August 2022, After waiting for almost 2months, and Paid R75k Cash, and it’s still doing the Same Problem and I have to return it tomorrow the 18th August 2022, just worried about the time frame it’s gonna stay with you Guys again after Spending so much Money on this Car…only got my Car for Only 1 day😡…Totally this is a Poor Service
Thank you for your Respond,Please note that I did
Collect my Car Jeep Wrangler on the 16 August 2022, After waiting for almost 2months, and Paid R75k Cash, and it’s still doing the Same Problem and I have to return it tomorrow the 18th August 2022, just worried about the time frame it’s gonna stay with you Guys again after Spending so much Money on this Car…only got my Car for Only 1 day😡…Totally this is a Poor Service
GM
Ghetto M's update17 Aug 2022, 17:15
Reviewer Update
Good day Sir
Thank you for your Respond,Please note that I did
Collect my Car Jeep Wrangler on the 16 August 2022, After waiting for almost 2months, and Paid R75k Cash, and it’s still doing the Same Problem and I have to return it tomorrow the 18th August 2022, just worried about the time frame it’s gonna stay with you Guys again after Spending so much Money on this Car…only got my Car for Only 1 day😡…Totally this is a Poor Service
Thank you for your Respond,Please note that I did
Collect my Car Jeep Wrangler on the 16 August 2022, After waiting for almost 2months, and Paid R75k Cash, and it’s still doing the Same Problem and I have to return it tomorrow the 18th August 2022, just worried about the time frame it’s gonna stay with you Guys again after Spending so much Money on this Car…only got my Car for Only 1 day😡…Totally this is a Poor Service
Rex Diff & Gearbox's replyOfficial
17 Aug 2022, 17:23Good afternoon and thank you for your response
Naturally we are most concerned that you are still experiencing the same problem
Please be assured that this matter will be prioritised immediately and it is regretted that you have been inconvenienced again
Regards
Dennis McLachlan
Naturally we are most concerned that you are still experiencing the same problem
Please be assured that this matter will be prioritised immediately and it is regretted that you have been inconvenienced again
Regards
Dennis McLachlan
Rex Diff & Gearbox's reply17 Aug 2022, 17:23
Official
Good afternoon and thank you for your response
Naturally we are most concerned that you are still experiencing the same problem
Please be assured that this matter will be prioritised immediately and it is regretted that you have been inconvenienced again
Regards
Dennis McLachlan
Naturally we are most concerned that you are still experiencing the same problem
Please be assured that this matter will be prioritised immediately and it is regretted that you have been inconvenienced again
Regards
Dennis McLachlan