1 reviews | Active since Mar 2017
Poor Service
I booked my vehicle for repairs. Yesterday would be a week later and no response. Zelda and Frans promise to call back and give me feedback on my vehicle , my vehicle has been back with RDG for the second time because of a problem with the gearbox they had repair.
I have called in numerous time and do not get to speak to one of the advisers at all, I have to cancel my plans as my vehicle is not ready yet , and all I would like to know is how long is my vehicle still going to be with them.
Its nearly the weekend again and I would still not have my vehicle back, it has been with them since the 13th of February 2018 and up to date they have not advise me on what is the problem and how long will it take to finish.
This is not the customer service I once received from RDG , very disappointing.
Good afternoon Mr Evans
Please accept our apologies for the 'poor feedback' received from us. Your inconvenience is regretted.
I have ascertained that the transmission was removed from your vehicle yesterday and dismantled. It is been currently being checked to determine what the fault is and we anticipate that your vehicle should be ready for you on Friday the 2nd March 2018.
Please be assured of our commitment to resolve the matter to your satisfaction
Regards
Dennis McLachlan
Good afternoon Mr Evans
Please accept our apologies for the 'poor feedback' received from us. Your inconvenience is regretted.
I have ascertained that the transmission was removed from your vehicle yesterday and dismantled. It is been currently being checked to determine what the fault is and we anticipate that your vehicle should be ready for you on Friday the 2nd March 2018.
Please be assured of our commitment to resolve the matter to your satisfaction
Regards
Dennis McLachlan
Good afternoon Mr Evans
Please accept our apologies for the 'poor feedback' received from us. Your inconvenience is regretted.
I have ascertained that the transmission was removed from your vehicle yesterday and dismantled. It is been currently being checked to determine what the fault is and we anticipate that your vehicle should be ready for you on Friday the 2nd March 2018.
Please be assured of our commitment to resolve the matter to your satisfaction
Regards
Dennis McLachlan
Good afternoon Mr Evans
Please accept our apologies for the 'poor feedback' received from us. Your inconvenience is regretted.
I have ascertained that the transmission was removed from your vehicle yesterday and dismantled. It is been currently being checked to determine what the fault is and we anticipate that your vehicle should be ready for you on Friday the 2nd March 2018.
Please be assured of our commitment to resolve the matter to your satisfaction
Regards
Dennis McLachlan
Good afternoon Mr Evans
Please accept our apologies for the 'poor feedback' received from us. Your inconvenience is regretted.
I have ascertained that the transmission was removed from your vehicle yesterday and dismantled. It is been currently being checked to determine what the fault is and we anticipate that your vehicle should be ready for you on Friday the 2nd March 2018.
Please be assured of our commitment to resolve the matter to your satisfaction
Regards
Dennis McLachlan
Good afternoon Mr Evans
Please accept our apologies for the 'poor feedback' received from us. Your inconvenience is regretted.
I have ascertained that the transmission was removed from your vehicle yesterday and dismantled. It is been currently being checked to determine what the fault is and we anticipate that your vehicle should be ready for you on Friday the 2nd March 2018.
Please be assured of our commitment to resolve the matter to your satisfaction
Regards
Dennis McLachlan