Poor Customer Service at RDG - Pinetown

Went to Rex Diff & Gearbox on 9 April 2022 , after making arrangements to meet up with one of their mechanics (assumably) on a Saturday morning to take our vehicle for a test drive and diagnose the problem on our vehicles gearbox.The mechanic ( assumably) , did a test drive and gave us feedback of what he think the problem might be and told us that he will work out a quote for us , and should have it within an hour or on that Monday latest. I called them again on the 16th of May 2022 , to query about the qoute , just to be told that they completely forgot about it , and was told that they don't do test drives on a Saturday where it clearly states on their website that they indeed do with special arrangements being made , and also being called "boet" over the phone is not acceptable, specially when you're dealing with a customer. Up to date 23rd May 2022 I have not yet received any quote or any other form of communication from them. I would not recommend this business to anyone due to poor customer service ,negligence ,ill discipline and bad behavior towards customers. I will take my business somewhere else where a customer gets treated like a customer ,and where they're serious about their business...