NP
Nielen P

1 reviews | Active since Mar 2013

07 Jan 2019, 15:26

Great Service - Rex Diff & Gearbox Boksburg

So impressed with the service levels provided by Rex Diff and Gearbox Boksburg branch. I had a leak on my gearbox for almost 3 months and had taken it to 2 mechanics who could not diagnose the problem. Eventually called RDG and spoke to Ashley, she was extremely friendly and asked that I bring the car in the next day for a free inspection. Got there 09H30 the next morning and every employee (And there are plenty ) that walked past me greeted me with a smile on their face, really something special to see. Ashley immediately had a mechanic under my vehicle and he seemed to diagnose the problem as being a small issue, told me to bring it in on Monday as they were fully booked. Monday morning I was there at 07h30, greeted by the same friendly staff. Ashley gave me her cell phone number as said I could just Whatsapp for an update. A few hours later, got a message from Ashley that my car is fixed and being washed. When I asked what the cost was, she said no charge as it was a minor issue. Its been about three weeks now and had no issues. Really impressed with RDG Boksburg and particularly Ashley.

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Replies (1)
Rex Diff & Gearbox
Rex Diff & Gearbox's reply07 Jan 2019, 15:45
Official
Good afternoon Nielen 
Compliments of the New Year to you
Thank you very much for taking the time to express your appreciation for the service received from Ashleigh Stidworthy and her team. They always demonstrate the passion,  dedication and commitment that everyone at RDG shares, in order to provide quality service at all times.
Kind regards 
Dennis McLachlan