Reware After SALES SUPPORT
<p>Purchased a phone from them and two days after using the phone it had touch screen issues understandable i contacted them as it comes with a 1 year warranty send them a message on email and facebook so they can assist me they took days to respond finally when they responded they said they will send me the warranty form to comeplete waited for the full day and nothing was sent. Contacted them AGAIN and the guy said the same thing " he will send me the warranty forms to complete and send out a courier" so that they can repair it or replace it if need be. today marks the 7th day and still haven't received the warranty forms to complete or a courier to come collect the phone. BAD AFTER SALE SUPPORT !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!</p>
Thank you for your review, though our response comes way after your review. We have since aimed at improving our after sales support to better manage customer expectations. We would like to apologise for the after service you received at the time of your purchase.
Thank you for your review, though our response comes way after your review. We have since aimed at improving our after sales support to better manage customer expectations. We would like to apologise for the after service you received at the time of your purchase.