I do see Red when i think of this spa 🤮

Worst experience ever. A group if us booked for our hair at the salon. All of us asked for specific things to be done to our hair, and none of us got what we asked for. I specified to Kelvin, the hairdresser that i wanted a color and it should not have any red in it. I was shown colors and he insisted there is no red tone. Even after i saw red undertones in the color he recommended. After applying the color i saw the dye turn pink on my scalp and again asked if its red. He insisted it was dark but no red . After washing i asked again, and was told no red. After drying my hair i saw red, but was told no its brown. On coming home and eveb the bext day its clear my hair has red undertones , even my roots are red, the color isnt even evenly done. Some places my hair looks black other places it is red. Its actually sickening to see that i was **** to, and conned into accepting that which I specifically did not want. The other ladies all wanted a lighter color, and all of them were fed the same lie, that they could not go lighter, and it would not suit them. What happened to customers and their requests. The place had a dreary , dull and mouldy look to it. The staff were pleasant but i felt it needed someone like a manager to ensure that customers get what they asked for. The hair treatment was a gift, so i didnt ask about price, I suspect it wss very expensive. But i can safely say that ive never had such an experience ever, where i came out so unhappy, it took me days to actually recover . There are many such wellness spas to go to, and based on my salon experience and the overall dreary dull look , i would never go again nor would I recommend.