1 reviews | Active since Mar 2021
AWFUL experience with Revive
Most AWFUL experience with Revive. Would not recommend this place to anybody needing car fixing. My car went in for slight damage. Ended up taking 37 days due to the negligence of the business, leaving my car and MANY others outside during repairs, resulting in them being severely damaged in the bad hail storm. The manager said he would fix it. On arrival to collect my car, the "repair" was disgraceful. Paint was bubbled (manager said it hadn't dried properly, no whose fault is that?), and my car was still dirty from being left outside and not cleaned properly. The cherry on top was that someone at the grounds has reversed into the back of my car whilst in their possession, and they claimed to not have known that it had even happened, never mind let me know as the client that my car had been FURTHER damaged in their possession. To add to the "cleaning", a dirty, used coffee mug was left in my boot by one of the staff members. I was told to bring it back when they open again in the New Year. I brought it back, and on collection there was even more aggravation. We wanted to collect around 11am, when arriving later on after 1 o'clock the car was still not ready and still needed to be cleaned. Just appalling service, would never step foot in their establishment again.
We apologise for the experience and as discussed we dropped the ball during the QC process. Thank you for giving us an opportunity to rectify the matter and I can confirm that you were satisfied with the rectification accordingly.
We apologise for the experience and as discussed we dropped the ball during the QC process. Thank you for giving us an opportunity to rectify the matter and I can confirm that you were satisfied with the rectification accordingly.
