MB
Michelle Bunce-Kroukamp

1 reviews | Active since Jan 2017

31 May 2021, 21:37

Reversus, Order never received and no refund

On 29 December 2020, I ordered online Poly Gel Nail Kid, for an amount of R243.40, from Reversus from an Facebook advert, which I discovered they placed the wrong order, after querying same, I was informed that I ordered only the Gel, which of course I denied, when I made the order, I made a screenshot of the order (picture), who will purchase only the gel for R243.40 only, when I could order only the poly gel at Wish for R35.00. After several e-mails, I was still denied an refund. Nevertheless, the gel was send to me, but to date hereof I have not received any products from Reversus, the item is still at the SA Airport, since the 24th of January 2021. I also referred same to PayPal, which they also closed the case, as Reversus never replyed to any of my further e-mails. I am also disappointed in PayPal, after advising them that they could not close the case, as I have not received any response from Reversus, they did and they also advertised that they would assist the public if they were having problems with their order and arrange for a refund. Now I can't even find Reversus on Facebook, so I am warning ladies to be careful of ********** like Reversus. I will post this also only all social Media Platforms. Thank you

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