Restonic need to check their facts

I bought a fabbro mattress from mattress warehouse in 2018. I put in a warranty claim because the mattress is torn under the seams right around the mattress. As a lay person I can clearly see the fabric could not hold the tension. The mattress hence the tearing of the fabric. Their official statement however is it's due to us getting on and off the mattress because it did look like that when it was bought.laughable... a mattress with a 20 year warranty all I can say is consumer commission here I come!!!!!!! And don't forget small claims court.