Rocketshop pulls out all the stops VERY WELL DONE

In a previous report I complained about lack of feedback from Rocketshop. Peter Drucker a well known management consultant taught me that when you make a mistake with a customer you have a unique opportunity to prove how good you are. Well Rocketshop and Lizzy proved to me how good they are. I got an immediate response, no feeble excuses and my problem was resolved, Ouma has her lamp, and she also got a small gift as well.<br> Well done Lizzy you showed how a complaint should be handled.<br> I will certainly be doing business with you again, and wish you luck with your new upgraded web site