1 reviews | Active since Jun 2017
Unauthorized Debit Order
<p>I had R99 debited from my bank account on the 27 June 2017. What is going on here?? I have NEVER given this company authorization to debit my account. I have never had any interactions with them before. This is a **** and i want this debit to be stopped and reverserd immdetiately. Please can someone contact me imediately and assist witih this. This is *****!</p>
Dear Southern Shredder
We acknowledge receipt of your complaint.
Retriever is a third party payment service provider that facilitates the collection of debit orders on behalf of our clients (“the requestors”). The requestors instruct Retriever to collect amounts based on the services and or products that they provide. The requestors, amongst others, warrant and guarantee that there are legal and valid mandates for the payment instructions forwarded to Retriever for processing. As a result, Retriever electronically processes these debit orders on the requestor’s instruction.
We will gladly assist you in resolving this matter. Due to the confidential nature thereof we will communicate to your private email address.
We trust that the complaint will be resolved to your satisfaction.
Should you require any further information, please feel free to contact us.
Regards
The Retriever team
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www.retrieverft.com
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Dear Southern Shredder
We acknowledge receipt of your complaint.
Retriever is a third party payment service provider that facilitates the collection of debit orders on behalf of our clients (“the requestors”). The requestors instruct Retriever to collect amounts based on the services and or products that they provide. The requestors, amongst others, warrant and guarantee that there are legal and valid mandates for the payment instructions forwarded to Retriever for processing. As a result, Retriever electronically processes these debit orders on the requestor’s instruction.
We will gladly assist you in resolving this matter. Due to the confidential nature thereof we will communicate to your private email address.
We trust that the complaint will be resolved to your satisfaction.
Should you require any further information, please feel free to contact us.
Regards
The Retriever team
***
www.retrieverft.com
***
Hi
My query has now been resolved and the amount returned to my account.
thank you kindly for your prompt response and resolution of this issue.
regards
Southern_Shredder
Hi
My query has now been resolved and the amount returned to my account.
thank you kindly for your prompt response and resolution of this issue.
regards
Southern_Shredder
Unauthorized Debit Order
This has happened again!! I had R99 debited from my bank account for second month now. This time it was the 25th July and last month was the 27 June 2017. What is going on here??? I have NEVER given this company authorization to debit my account. I have never had any interactions with them be...
Unauthorized Debit Order
This has happened again!! I had R99 debited from my bank account for second month now. This time it was the 25th July and last month was the 27 June 2017. What is going on here??? I have NEVER given this company authorization to debit my account. I have never had any interactions with them be...
Hi Zak
We acknowledge your complain. Please be patient while we investigate this further. Due to the confidential nature thereof we will communicate to your private email address.
Kind regards
The Retriever team
***
www.retrieverft.com
***
Hi Zak
We acknowledge your complain. Please be patient while we investigate this further. Due to the confidential nature thereof we will communicate to your private email address.
Kind regards
The Retriever team
***
www.retrieverft.com
***