1 reviews | Active since Jan 2013
********** R99 debit order on my son's savings account
<p>I had R99 debited from my son's savings account on the 1st June 2017. I have never given anyone these account details nor have I ever authorized any debits from this account. I have never had any debits from this account untill the 1st June. This is a **** and i want this debit to be stopped immdetiately . Why must we be ****med out of our hard earned money?? Bring back my sons MONEY!! I see there are a lot of recent complaints about this Retriever Fintech.. Can you please investigate, this is BAD!!!VERY BAD</p>
Dear Busisiwe
We acknowledge receipt of your complaint.
Retriever is a third party payment service provider that facilitates the collection of debit orders on behalf of our clients (“the requestors”). The requestors instruct Retriever to collect amounts based on the services and or products that they provide. The requestors, amongst others, warrant and guarantee that there are legal and valid mandates for the payment instructions forwarded to Retriever for processing. As a result, Retriever electronically processes these debit orders on the requestor’s instruction.
We will gladly assist you in resolving this matter. Due to the confidential nature thereof we will communicate to your private email address.
We trust that the complaint will be resolved to your satisfaction.
Should you require any further information, please feel free to contact us.
Regards
The Retriever team
***
www.retrieverft.com
***
Dear Busisiwe
We acknowledge receipt of your complaint.
Retriever is a third party payment service provider that facilitates the collection of debit orders on behalf of our clients (“the requestors”). The requestors instruct Retriever to collect amounts based on the services and or products that they provide. The requestors, amongst others, warrant and guarantee that there are legal and valid mandates for the payment instructions forwarded to Retriever for processing. As a result, Retriever electronically processes these debit orders on the requestor’s instruction.
We will gladly assist you in resolving this matter. Due to the confidential nature thereof we will communicate to your private email address.
We trust that the complaint will be resolved to your satisfaction.
Should you require any further information, please feel free to contact us.
Regards
The Retriever team
***
www.retrieverft.com
***
Thank you to Lucia, she foud out which company debited my account then got them to call me my reimburse me.
Thank you to Lucia, she foud out which company debited my account then got them to call me my reimburse me.