1 reviews | Active since Nov 2014

11 Nov 2016, 13:44

*****

<p>This company is busy *****ing R129 from my bank account every month and last time i check did not have a contract or anything with them.</p>

0
Replies (2)
Retriever Fintech
Retriever Fintech's reply14 Nov 2016, 07:43
Official

Dear Amanda

We acknowledge receipt of your complaint.

Retriever is a third party payment service provider that facilitates the collection of debit orders on behalf of our clients (“the requestors”). The requestors instruct Retriever to collect amounts based on the services and or products that they provide. The requestors, amongst others, warrant and guarantee that there are legal and valid mandates for the payment instructions forwarded to Retriever for processing. As a result, Retriever electronically processes these debit orders on the requestor’s instruction.


We will gladly assist you in resolving this matter. Due to the confidential nature thereof we will communicate to your private email address.

We trust that the complaint will be resolved to your satisfaction.

Should you require any further information, please feel free to contact us.

Regards


The Retriever team

***

www.retrieverft.com

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's update15 Nov 2016, 10:02
Reviewer Update

Dear Johan

thank you very much for helping find the company responsible for the R129.00 taken from my account. The Retriever Fintach were very quick in solving the matter less than 24 hours, am truly honoured and would higly recommend them for any issues regarding *****.

kind regards