1 reviews | Active since Sept 2021
I'm so disappointed
I'm very sad, frustrated and disappointed, retail capital has advance funding for business and the only criteria they have in their website is more than 6 months running a business and more than R30 000 monthly turnover, I have more than R150 000 monthly turnover and 8 months doing my business yet I've been declined funding from April till this day..
I phoned them today I'm told my credit score is low but they don't have that criteria beside that nothing have asked for my conset for credit scoring, if I was told in April when i app**** i could have sorted out credit scoring issue in 3 months, as for now I'm desperate to extend my business because of the new offer I got i get rejected,this is very sad..
Now I have to loose this offer because my bank tyme bank retail capital have been not transparent enough, this is sad... To me is not about credit scoring,I have my white friend who got funding yet hw never worked anywhere,never did a business before, he had a worse credit scoring..
It simply because I'm a young african...I'm.so disappointed,I thought tyme bank was to liberate us hardly earning and working Black's in majority..
I am sorry you're disappointed in the service, and I am even sorrier that our business models don't currently align
It is never our intention to mislead anyone, which is why we make it clear that the criteria stated on our website are the minimum criteria, and not all of the criteria, we require to extend funding
I also want to assure you that customer demographics are never a factor in our decision-making process. We have a robust internal system that evaluates businesses based exclusively on performance. In line with our internal processes, if a potential customer has a credit score below a certain level, we are not able to extend finance. Our teams are always available to chat about any updates and changes to things like credit score, average turnover and general business performance because we remain committed to helping entrepreneurs
I would be happy to have a member of the team reach out and chat more about future options
I am sorry you're disappointed in the service, and I am even sorrier that our business models don't currently align
It is never our intention to mislead anyone, which is why we make it clear that the criteria stated on our website are the minimum criteria, and not all of the criteria, we require to extend funding
I also want to assure you that customer demographics are never a factor in our decision-making process. We have a robust internal system that evaluates businesses based exclusively on performance. In line with our internal processes, if a potential customer has a credit score below a certain level, we are not able to extend finance. Our teams are always available to chat about any updates and changes to things like credit score, average turnover and general business performance because we remain committed to helping entrepreneurs
I would be happy to have a member of the team reach out and chat more about future options