1 reviews | Active since Sept 2016

02 Aug 2022, 06:46

Cash Advance troubles

Has a Cash Advance through my Ikhoka Machine, paid it off over a few months and once I started using my Machine again the still debited my transactions toward the Advance, I have spoken to countless people who say my matter has been escalated and is with accounts department, however nobody ever calls me to let me know what is happening, I was promised a refund Friday 29 July or Latest Monday 01 August, and I'm still waiting for a response or a phone call. This is not a great service and really is sad

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Replies (1)
's update04 Aug 2022, 12:17
Reviewer Update
Since last week have been trying to contact the accounts department and each time they say the lady dealing with the matter will contact me, it's been a week and she has still not reached out......such poor communication