ST
Sarah T
1 reviews | Active since Jan 2022
19 Jan 2022, 14:33
Please employ customer service personnel who actually like customers.
Your salesman working today, 19 Jan 2021 at 12:47, was SO UNBELIEVABLY rude. I phoned through to request an invoice be resent. After a lot of huffing and puffing & being told that it WAS sent. I was blatantly told that I am what's wrong with his day. After asking to speak with someone other than him, I was told to go use a different company. I am still in shock. I truly hope that you record your phone calls.
I understand it's a proforma invoice, but after that phone call I have lost faith in your service completely.
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RESTOQUIP SA's replyOfficial
24 Jan 2022, 13:54Good day Courtney Reader @ Distribution Manager at Mozambik Wholesale
We can't find any information under the alias name you provided in this complaint, namely "Sarah Thomson".
We do not have any communications logged with anyone by this name in our customer support system, so we can only assume this is a **** name.
We have also never invoiced Mozambik, as we have never supp**** Mozambik in at least the last 5 year history we reviewed, investigating this complaint.
As such, if we have never supp**** a customer, it would not be possible to send or re-send a tax invoice for a transaction that does not exist.
We did reach out to the number you provided of 0.6.3.5.9.8.3.5.7.5. but did not reach anyone.
We can't find any information under the alias name you provided in this complaint, namely "Sarah Thomson".
We do not have any communications logged with anyone by this name in our customer support system, so we can only assume this is a **** name.
We have also never invoiced Mozambik, as we have never supp**** Mozambik in at least the last 5 year history we reviewed, investigating this complaint.
As such, if we have never supp**** a customer, it would not be possible to send or re-send a tax invoice for a transaction that does not exist.
We did reach out to the number you provided of 0.6.3.5.9.8.3.5.7.5. but did not reach anyone.
Due to the above name used being assumed as ****, and as we have no order history for the company you represent, we can only conclude that this is an illegitimate false review.
Customer Relations
RESTOQUIP SA's reply24 Jan 2022, 13:54
Official
Good day Courtney Reader @ Distribution Manager at Mozambik Wholesale
We can't find any information under the alias name you provided in this complaint, namely "Sarah Thomson".
We do not have any communications logged with anyone by this name in our customer support system, so we can only assume this is a **** name.
We have also never invoiced Mozambik, as we have never supp**** Mozambik in at least the last 5 year history we reviewed, investigating this complaint.
As such, if we have never supp**** a customer, it would not be possible to send or re-send a tax invoice for a transaction that does not exist.
We did reach out to the number you provided of 0.6.3.5.9.8.3.5.7.5. but did not reach anyone.
We can't find any information under the alias name you provided in this complaint, namely "Sarah Thomson".
We do not have any communications logged with anyone by this name in our customer support system, so we can only assume this is a **** name.
We have also never invoiced Mozambik, as we have never supp**** Mozambik in at least the last 5 year history we reviewed, investigating this complaint.
As such, if we have never supp**** a customer, it would not be possible to send or re-send a tax invoice for a transaction that does not exist.
We did reach out to the number you provided of 0.6.3.5.9.8.3.5.7.5. but did not reach anyone.
Due to the above name used being assumed as ****, and as we have no order history for the company you represent, we can only conclude that this is an illegitimate false review.
Customer Relations