Rest Assured Disappointed

IF I could give them no stars I would. The company 10 year warranty is a farce to lure in customers. The bed I purchased sinks in the middle. I reported and their excuse is that I washed the bed. I yearly wash my mattress using a Karcher upholstery machine. What has that got to do with poor quality and manufacturing. Absolutely disappointing. Please do not waste your hard earned money on a company that does not care about their customers.