No refunds or returns

so bought a bed via one on rest assured's suppliers and used the bed according to the instructions given not void warranty...first night on bed, woke up next morning feeling like every part of my body is sore....later contacted the supplier and they say they cannot refund or replace and directs me to rest assured.

Rest assured sends somebody out to check the mattress and later come to a conclusion they cannot refund or replace as there is no defects.

So now they offer me a lay over to fit on mattress and have to spend more money which i do not want.

what now rest assured? spend so much money now i have to sleep on the floor because of your bad service...i did not know that customers does not have a return policy in south africa