Based on recent customer reviews, Reset Technology Solutions (Pty) Ltd draws sharply divided feedback around its debt consolidation offering. Many clients report signing contracts and then waiting weeks or months for creditors to be settled or payouts released, with backlogs, unanswered emails and unreturned calls compounding the frustration. Persal and payslip deductions continuing after accounts are settled, slow refunds and missing paid up letters are recurring pain points. Positive reviewers credit named consultants such as Thapelo, Cherrice and Itumeleng with patient, professional support and genuine financial relief.
TrustIndex
3.3
NPS Score
-7
Recommended: Unlikely
Nov '25 - Oct '26
Frequently Asked Questions About Reset Technology Solutions (Pty) Ltd
What do customers say about Reset Technology Solutions (Pty) Ltd?
Based on recent customer reviews, Reset Technology Solutions (Pty) Ltd draws sharply divided feedback around its debt consolidation offering. Many clients report signing contracts and then waiting weeks or months for creditors to be settled or payouts released, with backlogs, unanswered emails and unreturned calls compounding the frustration. Persal and payslip deductions continuing after accounts are settled, slow refunds and missing paid up letters are recurring pain points. Positive reviewers credit named consultants such as Thapelo, Cherrice and Itumeleng with patient, professional support and genuine financial relief.
Is Reset Technology Solutions (Pty) Ltd trustworthy?
Reset Technology Solutions (Pty) Ltd has a TrustIndex of 3.3 out of 10 on Hellopeter, based on 32 reviews in the last 12 months. They reply to 10% of negative reviews, typically within 101 hours 13 min. How is the TrustIndex calculated? →
Recent reviews (32)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Aug 2026
I have a problem wit...
I have a problem with reset Solutions they consolidated my debit now my problem is that after they pay for me my debt was R106,000 they take of my payslip when I check my payslip they take R224000 when I ask for settlement is R106000 so a don't anderstand cs they take to much from my payslip
1 reviews | Active since Aug 2026
I have a problem wit...
I have a problem with reset Solutions they consolidated my debit now my problem is that after they pay for me my debt was R106,000 they take of my payslip when I check my payslip they take R224000 when I ask for settlement is R106000 so a don't anderstand cs they take to much from my payslip
1 reviews | Active since Nov 2025
Delayed loan application
Can Reset speedup loan applications,it took me almost two months of waiting,since I am told my documents are at pre settlement,or verification,it will take 2months for the documents to be verified,it's total worst service
1 reviews | Active since Nov 2025
Delayed loan application
Can Reset speedup loan applications,it took me almost two months of waiting,since I am told my documents are at pre settlement,or verification,it will take 2months for the documents to be verified,it's total worst service
1 reviews | Active since Nov 2025
Happy Reset Client
I want to thank Thapelo Mlangeni"s work honestly,during my frustration as I have been enquiring of the refund, since he was there giving feedback with so much patience 🙏I really wanna thank him and his team for ensuring the client's queries or concerns are attended to.
1 reviews | Active since Nov 2025
Happy Reset Client
I want to thank Thapelo Mlangeni"s work honestly,during my frustration as I have been enquiring of the refund, since he was there giving feedback with so much patience 🙏I really wanna thank him and his team for ensuring the client's queries or concerns are attended to.
1 reviews | Active since Nov 2025
Refund Request
I am very unhappy with this company honestly, I have requested my refund weeks back upto now I haven't received it and only been given the same reason with no progress,this is heartbreaking while all their loan was paid up in full, and even when u call u will be told they will call back and they never did
1 reviews | Active since Nov 2025
Refund Request
I am very unhappy with this company honestly, I have requested my refund weeks back upto now I haven't received it and only been given the same reason with no progress,this is heartbreaking while all their loan was paid up in full, and even when u call u will be told they will call back and they never did
1 reviews | Active since Nov 2025
Quick and best service
I really want to thank the humbleness in Thapelo Mlangeni, from clients services, he is always giving feedback from whatever query one might have, I really want to thank him for understanding clients and their needs.
1 reviews | Active since Nov 2025
Quick and best service
I really want to thank the humbleness in Thapelo Mlangeni, from clients services, he is always giving feedback from whatever query one might have, I really want to thank him for understanding clients and their needs.
1 reviews | Active since Apr 2026
I would like to lod...
I would like to lodge a complaint .. I settled their loan last month .. this month they deducted on my persal they don't want to refund me. I called they said I will get money on the 22nd till today.
1 reviews | Active since Apr 2026
I would like to lod...
I would like to lodge a complaint .. I settled their loan last month .. this month they deducted on my persal they don't want to refund me. I called they said I will get money on the 22nd till today.