Telkom poor service

<p>On the 23 of December 2016 I logged a fault with Telkom and the responses that I been having have been the opposite to what I am experiencing, whenever I track my fault they say its been sorted even though the landline its not working whats worse is that the contractors they send are full of lies and excuses in a number of times they promise that they are coming back later to sort my line out even if you see them next door they will tell you that they must get a call first I mean ain't they working on behalf of Telkom what's wrong for them to pick up their phone contact their office. now I have to pay a full bill that they send because the disputing bill I logged with them is not rep**** and to make things worse my ADSL its 0.20 KBPS on which it was supposed to be 1.5 Mbps but hey Afrihost doesn't care because even the fault I logged with them it looks like not providing service it's not their no1 priority .</p> <p>The bubbling question is will they ever gonna sort it out or must i stop the service i rendered?</p>