Judged and Mistreated

On the 20th of July, I went to Mall Of Africa Replay with my mom she wanted to buy a shoe for my brother unfortunately we didn't get the size. While I'm busy shopping around I notice that they are selling shoes for kids so I did a laybuy for my son same day, I told them that I'll take it out on the 26th because it's my pay day. And those two ladies were busy giggling then it started to irritated, I asked them why are you laughing they said we are not used of small money because now your giving us R300. Then I said but the shoes it's on sale and it's R600 so how much do I have to give because I'm putting this shoes for oy 8 working days, they continue giggling.

On Wednesday the 26 of July around 10:40 I went back to the shop to take the laybuy out, to my surprise they told me they can't find it, so I waited for some time and started to get irritated. Then one colored guy took my receit and check on the system and it showed him that my laybuy was paid on the 21 a day after my purchase.

Then I asked him how possible because I saw the ladies wrapping it. The he said I'll check the footage of the time was taken. He came back few hours said a guy with his son paid for it. Which I didn't understand because it was wrapped and they receit was stapled outside the cover.

I told them I won't leave this shop until I get those shoes. So he managed to call Replay in sandton and the said they have the same side they will send it to mall of Africa, then I said I can't drive from centurion to the mall again. So he said I must write an address they will deliver them the next day.

Later around 21:30 an uber guy phoned he said he's coming to deliver my parcel. To my surprise they said the laybye was payed off showing that he paid the remaining amount and still I payed it off on the 26 same amount. So how does their system balance.