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THIS GUY IS A CON!!!! HE KNOWS NOTHING ABOUT REPAIRING TREADMILLS. ACCORDING TO WHAT I HAVE NOTICED HE IS JUST DOING THIS FOR A QUICK BUCK BY GETTING THE CALL-OUT FEE. I HAVE SEEN HIS ADD ON GUMTREE AND CONTACTED HIM HE CAME TO MY HOUSE TO CHECK MY TREADMILL. THE GUY DOESN'T EVEN KNOW HOW TO USE A MULTI METER WHICH I HAVE NOTICED. HE GAVE ME A FAULT WHICH DOESN'T EVEN RELATE TO THE PROBLEM AND HE ASKED ME TO PAY UP FRONT SO THAT HE CAN HAVE THE TREADMILL REPAIRED THE FOLLOWING WEEK. I DID NOT AGREE AND CONTACTED ANOTHER COMPANY TO HAVE MY TREADMILL REPAIRED AND THEY DID REPAIR IT AND IT WASN'T THE FAULT THAT THE OTHER GUY GAVE ME . SO PLEASE BE AWARE HE IS A ***** AND A CON!!!