Horrible service

im very dissapointed by the treatment i have been reciving from renult in bryston i bought a car in 2017 and my car service was a terrible night mare as i have been miss informed by them, firstly i was told mt car service will be free for the next two years of my purchase and all i need to do is to contact liquid capital with a refference number, just to find out all that was a lie i have been debited R5441.03 for a car service plan that doesnt even exist and im not even talking about the amount which is redicuouls for a Ford Figo i have been trying to contact (Sean Gericke) about this issue but he has completley ignored my calls and emails... even Ford it self has tried to communicate with him he keeps on saying he will get back to us for the whole 3months. i want my money back and there service is horrible!!!