1 reviews | Active since May 2015
Damaged my car in their property
Good day
Today on the 12 April I took in my car at Renault dealership for a service and when I got in it was inspected and pictures were taken of all the angles,during the day I was called to let me know of something that need to be fixed I then told them they must print down everything. Fast forward I was then called at 3pm that I must collect the car and when I knocked off I did that.
When I got to the dealership I waited and waited and I was told their finishing washing the car after sometime the car came and when I opened my door I saw that the have damaged my car its not how it got in here I asked to see the pictures that were taken when I got to the dealership and they gave me run around until the boss came in and treated me so bad and didn't want to acknowledge that they at fault.
Finally we got in and the pictures were shown of how the car arrived but still the 'boss' gave me attitude and did not want to assist even though he had proof that the fault was from their side he kept saying he will have to look at the footage and get back to me and when I asked if I can also see the footage he told me his too busy I'm his last of his worries. I was treated so bad.
I would really need your help regarding this as I paid for the service of my car.
My number is ***
Sent from my Huawei phone
