KM
Kudzai M

1 reviews | Active since Sept 2022

23 Sept 2022, 23:06

Don't use them, just Run!

I want to warn anyone planning to use rent my ride. Dont do it, you will regret it.

1.You will struggle to get them to pay you on time. 2. If your car is involved in a accident they will not repair it as they claim.

My wife and i rented our car out in March 2022 and after it came back we had to literally fight to get a payment. The car came back with a dent and we notified them the same day so thy could process the insurance, 5 months later it has not been repaired. Every time i talk to them its a new story. My suspicion is, either they do not isure the cars at all or they have a ***** isurer, ether way your car will not be fixed like ours at the moment. The person i communicated with called Dane seemed helpful at first but it just became excuse after excuse. I advise you to run!

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Replies (1)
RentMyRide
RentMyRide's reply06 Oct 2022, 09:25
Official
Thank you for your patience in letting us resolve this issue for you. 
We humbly apologise for the time it took. 
Your feedback has helped us to improve our operations process, and Dane and the team are very grateful for your patience and understanding. Although we understand you would be hesitant to use us again, we would love to make it up to you. 
We value your relationship with us and look forward to many rented rides in future.