NS
Nasia S

1 reviews | Active since Mar 2022

01 Mar 2022, 18:08

Poor service and no regard for customers

Rentmaster has appaulling service, and I would not recommend any landlord to engage them, or for anyone you is looking to get into a tenancy agreement to agree to RentMaster being the intermediary. They are very quick and efficient when they set up the debit order to receive rentals, but they breach their own contract when it is time to pay the tenant their deposit back at the end of the agreement. They have poor response time and no regard for the impact that their poor service has on the landlord-tenant relationship.

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Replies (1)
RentMaster
RentMaster's reply10 Mar 2022, 10:25
Official
Good Day Nasia, 
We apologise that you have suffered a bad experience with RentMaster, I have been advised that the matter has been addressed and resolved promptly by the team. Even though you have had this bad experience we would like to assure you that RentMaster do have the best interests of all our clients at heart. 
Regards
The RentMaster Team