BG
Brandon G
1 reviews | Active since Feb 2021
04 Feb 2021, 15:43
Clients correcting their documents not once, not twice, but THREE times!
Ever since RentMaster has transitioned to a new owner, the service has drastically suffered. I was a very happy customer until this year. Having to tell them, as a customer, that they have errors in their documents and then making it as if it was my problem to fix was so crazy! And in this economic climate you would think they the service would be better knowing the need for clients!
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RentMaster's replyOfficial
05 Feb 2021, 09:55Hi Brandon Thanks for your feedback. We recognise the conversion of our documents to electronic format has resulted in hiccups between PDF Suite versions. We apologise for this inconvenience, are looking at how we can make this process easier. and trust we can resolve this with you directly.
RentMaster's reply05 Feb 2021, 09:55
Official
Hi Brandon Thanks for your feedback. We recognise the conversion of our documents to electronic format has resulted in hiccups between PDF Suite versions. We apologise for this inconvenience, are looking at how we can make this process easier. and trust we can resolve this with you directly.