SB
Stefan B

1 reviews | Active since Nov 2019

11 Nov 2019, 13:15

What a disgraceful company.

What a terrible company! What poor service despite lengthy correspondence. Do NOT book a car through them. I rented a car through them with Centauro rent a car, and used their suggested comprehensive online insurance (rentalcover.com) which promises full cover. What they don't tell you is that rentalcover has NO telephonic contact number, only an e-mail, and you can only claim retrospectively. NOT very helpful when you need mechanical or roadside assistance, is it? Despite lengthy correspondance, I had to repair the car myself, and when trying to claim from rentalcover.com for a *****ulant credit card debit by Centauro, they refused to pay, saying it was between me and the car rental company, despite claiming to honour all excessive/*****ulant claims by the car rental company. I have extensive proof and documentation of my correspondence with them, with no success. They are a disgrace.

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