DW
Danie W

1 reviews | Active since Dec 2010

13 Feb 2021, 00:30

Shame on Rentalcars.com

Be aware when you make a booking Rentalcars immediately debit your card even if the booking is weeks or months in advance. I used their on-line chat and was informed that it is a "Prepayment" booking. When I questioned where this was disclosed, Sara indicated that it was shown with the card payment. This is not true as I went back into the same website and found no reference to "Pre-payment bookings".

You will have to wait 7-28 days for your money to be returned. What a shame to "*****" interest this way!

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