RentalCars.Com I want my refund on booking 758 721 520

RentalCars is refusing to refund my R1100. On the 8 May 2023 06h30am in the morning I booked a car with them to collect at Avis/Budget Rustenburg at 8h00am.

I arrived at Avis/Budget to my surprise when I get there Avis/Budget now they request me R7000 for a deposit 😳 of which the money will be refunded back within 21 days. Right there I told them I don't have that kind of money as I already paid Rentalcars.com R1100 mind you if the deposit was listed on the Rentalcars.com website I would have not even paid my R1100.

Story short I contact rentalcars about the matter they told me they don't have my money I should contact budget. I contacted budget immediately and they responded RentalCars.com should refund as the money was paid to them.

Now Rentalcars.com does not want to refund me my money because the trip has already taken place how when I did not even receive the car. They talk about the 48hours clause when my turnaround time since booking is still within 48 hours Rentalcars.com are ****mers and their agents are very manipulative and dishonest at the same time.

I tol

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