Rentalcars is a ****.

I hired a car (Nissan Almera/ 23-12-2019 / O.R Tambo Airport pick up & drop off/ Ref on bookings.com app: ***) via rentalcars.com only to get to the counter to be told I need a credit card to get the car. This after the rental amount had been paid without any disclosure of this requirement. This is nothing shortof ********* considering when you bool directly with Avis and other rental companies, you cannot go through to payment if you enter debit card details instead of credit. I got to the airport, cancelled that booking immediately at the Europcar O.R Tambo International Airport branch and was told my refund would be processed. 29 days later nothing has been done to give me back my money. I've been sent from pillar to post via email with no results. Why do rental companies allow such a **** to run their third party service in light of its bad reviews and what does the CPA do to protect consumers from acts that easily deduct from our accounts then throw all kinds of waiting days policies in your face when it comes to paying it back? I am peeved to say the least. Bad service.