Rental Cars - Woodford Car HIRE - NEVER USE THEM

I am having to reach out to Rental Cars because of the LACK of service and communication from Woodford Car Hire!

I hired a car from Woodford on the 30th Nov 2019. I put a deposit of R 4000 down and to date I still have not received my deposit!

Firstly I had a faulty car, I drove it for 2 days, and it broke down, I missed my meetings in Durban whilst waiting for someone to come collect the car. R 620 went off my credit card the day it was collected and I was told it was for (refilling fuel) in the car that had broken down. Please do tell why am I being charged for this? The car broke down, to which I might add was the fault of Woodford not mine. Was I expected to free wheel to a garage to have it refueled? So that I wouldn't be charged for it? I do not think it appropriate to charge me for that fuel - this money BETTER be refunded to me!

On another note, I received another billing for R 750 odd rand. I want to know, am I also being charged an additional R 750 ?

I returned the replacement vehicle with the tank just over 3 quarters full. Yes I know there is a charge to refill a vehicle but R 750? So I'm being charged to refuel the broken car as well as the replacement vehicle? Essentially R 620 and R 750? And when am I going to receive my deposit back?

What I want is some feedback and my FULL R 4000 deposit bacjk in my account TODAY!

This had better be sorted out soon!

my contact number is ***