Contrubute to stress and time waste

I booked a car a few days before I land in Joburg. Their rules state that I can only cancel 48 hours before the time, otherwise I will lose some of the deposit. I made the payment, but it did not go off my credit card it was just reserved.

About 5 hours before my flight I saw 2 emails about four minutes apart, the 1st saying I need to book now, (as if giving my creditcard details was not enough to confirm a booking), followed by a "sorry the car is no longer available" email.

The next suggestion being x2 the cost.

I decided to just go straight through to the rental companies situated at OR Tambo when I land later that day. I found that the cars there was basically the same price and had better services.

The only contribution that Rentalcar.com made was the addition of unnecessary stress and unnecessary time waste! Do not go with this company - biggest time wasters! You can go directly to the car rental companies at the airport and do with ease.