1 reviews | Active since Nov 2018
Unhappy Tenant
Good Morning
I am a very unhappy tenant at this present time. I am living in one of rental pros complexes and I must say the level of unprofessionalism and lack of passion and pride taken in the work done at rental pros really is atrocious. The agent I have should actually reconsider if she really wants to be an agent. The management team has no care in the world. I am being asked to cover for a paint job that was done in the unit I moved out off a paint job worth R3200 this is day light ******* they have very little evidence that the damage was caused by me because from the get go my agent never ever came to inspect my unit and convenient enough I move out of the unit and inspection is done with out my knowledge I am then sent an invoice with dates which are all over the place when I asked for proof of the paint being purchased I was ignored but rather sent a few pictures with no dates or time to actually back them up and they now think I will be going down without a fight, I had a bed in my old unit which I actually have proof sending my agent a message asking her to let me know if need be I have to move it I will do so she is now telling me she does not know where it is and she did tell me she needed it out yet again with no proof. This agency clearly thinks that they are working with *********** people who have no clue about their rights and who just jump when they say so I unfortunately am one of the very few who will not be ****med of my money, I am reaching out to all platforms to have them exposed for this I will be reaching out on social media on radio as many platforms as possible enough is enough. Not to mention real growth the company that actually owns rental pros I gave them a call and the receptionist answered me by saying who do you want when I explained she said she can not help me and does not have a number as I requested to speak to higher authority she simply dropped the call in my ear but they say they take pride in what they do. I have lodged a complaint with the EAAB and await feedback I will keep lodging complaints and I will keep making noise until some sort of solution has been made but I will not pay money just to avoid conflict I want to be heard and I will make a point that I am.
