DESTRESSED AND DISAPPOINTED EX TERNANT

I am beyond mad at this body corporate because of the way they have treated me. I placed my notice of exitirng the premises on time and my lease was expiring end of July 2024. I made them aware that i would not be renewing my lease and that i would have moved all my belongings by the end of July.

Now they sent their inspector to come and inspect the premises and i signed the sheet. I have been following up on my deposit and now they arevtelling me that it will take 12 to 14 working days foe them to pay me my deposit.

Not only that they are saying that my deposit can only be paid after maintenance has been done on the unit. I honestly do not know how these people work because explained to them that i need my deposit to pay for the new place i am going to be renting.

I feel like these people dont want to pay my deposit back, how cruel can a person be. At first they told me that the deposit wont be paid if the unit is under 2 names, which i got the other person to send and email stating that the money should be paid unto my account. Francis, the same person who is supposedly supposed to pay me back keeps making excuses saying that he hadnt received anything from maintenance but i was copied in on the email where they sent him the inspection sheet.

Its just one delay after another, do they not understand that i need to use that money for the new place?. I told the inspector that the tiles were lifting and he actually saw that but he kept stepping on them purposely so to cause more damage to them. Also the place was sparkling clean when he arrived but he purposely splushed water from the tap and stepped on iy i the toilet to make it look dirty. The tiles i that unit have always been breaking even when i arrived, they even sent their maintenance guys after i moved it to replace all the tiles in the lounge. I took pictures when i first moved in and sent them to the so called maintance people.

I cannot stress enough how disappointed i am with these people. Even after the stress i went through whilst staying there of not having electricity for days and now this is how they treat me. I have never missed any rent per month, i paid timely.

Now i have to suffer to get my deposit, how is that fair. The service i have gotten from these people is appalling. I have been asking around and people state that they have gotten their deposits i a week's time or less. My colleague actually moved out but she got sorted immediately without any delays.

Francis told me they dont use quotations for deductions, what the hell. Excuse the language but i am beyond mad. Thats not my property i was simply renting whatever rennovations are done after i have left have nothing to do with me. Not to sound heartless but really this is not fair.

I am destressed and disappointed.

Regards Ms Patience Mwale ***