Deposit Payout

I am very much dissatisfied with company on the deposit payout &amp; how there is no communication or feedback on the holdup of the pay out.<br> <br> I moved out of the property end of Feb, and on the 2nd got an email where I was asked to provide my banking details as they were in the process of paying back my deposit. <br> <br> As quoted from the email received from Toona:<br> <br> \Please remember that we have 14 - 21 working days in which to return your deposit. The longer you take to send us the correct bank details, the longer it will take for us to refund your money.\"<br> <br> With having seen the above statement, I immediately responded with my details. I didn't receive any acknowledgement from Toona &amp