Western Cape Rental Housing Tribunal
Unclaimed Business
|1|2 Reviews (last 12 months)|This business does not respond to reviews
Western Cape Rental Housing Tribunal
Unclaimed Business
|1
2 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
NPS Score
-100Unlikely
NPS Score
-100
Recommended: Unlikely
Review Distribution
1|2 Reviews
Oct '25 - Sep '26
Recent reviews (2)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
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Mpumelelo M
1 reviews | Active since Jul 2020
21 Aug 2026, 15:15
Western Cape Rental Housing Tribunal – Disappointing Service and Lack of Communication
I am extremely disappointed with the service I have received from the Western Cape Rental Housing Tribunal. I lodged my rental dispute on 11 June 2026, and despite the time that has passed, I have not been contacted by an investigator or Case Officer to provide me with a clear update or explain the way forward. I was previously advised that my matter would proceed to a hearing and was given the contact details of an official who was supposed to assist me. Unfortunately, my calls were not answered, and my follow-up email was also not responded to. What is particularly frustrating is that I have had to repeatedly follow up myself just to obtain basic information about the progress of my own case. The unresolved matter is also affecting me financially. My previous rental deposit remains outstanding, while my new landlord is requiring me to pay another deposit. With no clear progress or timeframe from the Tribunal, I do not know when I will receive my money or when this matter will be resolved. I understand that government institutions may deal with a high volume of cases, but communication and keeping complainants informed should still be a basic standard of service. I am requesting urgent intervention and clarity on the status of my case. I simply want my matter to be treated fairly, professionally and with the urgency it deserves.
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Mpumelelo M
1 reviews | Active since Jul 2020
21 Aug 2026, 15:15
Western Cape Rental Housing Tribunal – Disappointing Service and Lack of Communication
I am extremely disappointed with the service I have received from the Western Cape Rental Housing Tribunal. I lodged my rental dispute on 11 June 2026, and despite the time that has passed, I have not been contacted by an investigator or Case Officer to provide me with a clear update or explain the way forward. I was previously advised that my matter would proceed to a hearing and was given the contact details of an official who was supposed to assist me. Unfortunately, my calls were not answered, and my follow-up email was also not responded to. What is particularly frustrating is that I have had to repeatedly follow up myself just to obtain basic information about the progress of my own case. The unresolved matter is also affecting me financially. My previous rental deposit remains outstanding, while my new landlord is requiring me to pay another deposit. With no clear progress or timeframe from the Tribunal, I do not know when I will receive my money or when this matter will be resolved. I understand that government institutions may deal with a high volume of cases, but communication and keeping complainants informed should still be a basic standard of service. I am requesting urgent intervention and clarity on the status of my case. I simply want my matter to be treated fairly, professionally and with the urgency it deserves.
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Marna H
1 reviews | Active since Mar 2020
31 Oct 2025, 10:18
Western Cape Rental Tribunal- Dont waste your time!!
Absolute waste of your time. They actually don't even deserve the one star ! Do not think that the rental tribunal is an option if you are in a dispute, you will be better off going to a lawyer. I consulted the rental Tribunal with regards to a landlord harassment and invasion of privacy as she installed cameras in my living space. The rental tribunal did not bother to respond at all to my desperate emails or complaints. I have moved out of the department and had to consult a lawyer in the end. It is now 5 months afterwards, and I am still waiting on the rental tribunal in the western cape. Pathetic Service. They Should not be recommended at all!
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Marna H
1 reviews | Active since Mar 2020
31 Oct 2025, 10:18
Western Cape Rental Tribunal- Dont waste your time!!
Absolute waste of your time. They actually don't even deserve the one star ! Do not think that the rental tribunal is an option if you are in a dispute, you will be better off going to a lawyer. I consulted the rental Tribunal with regards to a landlord harassment and invasion of privacy as she installed cameras in my living space. The rental tribunal did not bother to respond at all to my desperate emails or complaints. I have moved out of the department and had to consult a lawyer in the end. It is now 5 months afterwards, and I am still waiting on the rental tribunal in the western cape. Pathetic Service. They Should not be recommended at all!
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Replies (0)