RENTAL [URL Removed] - totally ************

My daughter booked a vehicle through [URL Removed] in January. Upon arrival at Avis at CT International, she was told that Avis could not release the car, as her bank card does not have a chip/pin. Because of this, she went to Tempest Car Hire who gladly assisted her. [URL Removed] happily claimed an amount of R3118.58 from my daughter's account on the 13th of January, for a transaction that never happened. After many emails, FNB agreed to the dispute and the money was credited back into her account on the 23rd of February. Now, on the 18th of May, FNB has once again paid the money over to [URL Removed] despite having previously agreed that the dispute was valid. My understanding is that [URL Removed] had 30 days to prove the dispute was invalid, which didn't happen and yet almost 90 days later, decided to take a chance again.<br> [URL Removed] are ************ and should be avoided at all costs. Don't ever, ever make a booking with them because if you end up in a similar predicament, you'll spend hours proving your innocence. Stay away from [URL Removed] at all costs.