mB
marius B
1 reviews | Active since Nov 2021
12 Nov 2021, 15:35
Worst of the Worst Car Rental no Respect for clients and money
The worst of the Worst I got a car with dents and smelling like pee, defective right front wheel bearing and a cut on a Tyre that i got charged for no plausible reason.Highly unprofessional staff and rude, people please stay away from this company I was double debited
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Replies (2)
Rentacheapie Car Hire Cape Town's replyOfficial
12 Nov 2021, 15:49Hi Marius. Thank you for your review. You have never mentioned a smell in the car prior to this. There was actually no complaint/comment from you at all until on returned when we showed you evidence of the tyre cut. Unfortunately you are responsible for the vehicle in it's entirety while in your possession. I am not sure what double debit you're referring to; please feel free to email us with any queries you might have.
Rentacheapie Car Hire Cape Town's reply12 Nov 2021, 15:49
Official
Hi Marius. Thank you for your review. You have never mentioned a smell in the car prior to this. There was actually no complaint/comment from you at all until on returned when we showed you evidence of the tyre cut. Unfortunately you are responsible for the vehicle in it's entirety while in your possession. I am not sure what double debit you're referring to; please feel free to email us with any queries you might have.
mB
marius B's updateReviewer Update
12 Nov 2021, 16:51On the 5th you deducted R1197 plus R7397 total R8594 and refunded me R4850 I did tell Gushwin very rude and disrespectful employee about the pee smell and dents plus the front left bearing that is making noise he advise me to lodge a complaint with the Court master
mB
marius B's update12 Nov 2021, 16:51
Reviewer Update
On the 5th you deducted R1197 plus R7397 total R8594 and refunded me R4850 I did tell Gushwin very rude and disrespectful employee about the pee smell and dents plus the front left bearing that is making noise he advise me to lodge a complaint with the Court master