1 reviews | Active since Mar 2017

23 Jan 2020, 11:19

Can't even send an SMS

Unwilling to show courtesy or appreciation of the customer by not providing an opportunity to extend BEFORE charging me for nonreturn. They could not even be bothered to send an SMS or email.

0
Replies (3)
Rentacheapie Car Hire Cape Town
Rentacheapie Car Hire Cape Town's reply27 Jan 2020, 08:58
Official
Hi Jeremy. This review is completely inaccurate. We suggest that you email us 2 days prior to your return date if you wish to extend. You didn't do so. You also didn't return the vehicle on due return date. Unfortunately we don't have the facilities to email/phone/sms 450 clients daily. 
's update14 Sept 2020, 00:05
Reviewer Update
Don't worry I won't keep your ****ty service in mind when looking for rentals.
's update14 Sept 2020, 00:06
Reviewer Update
You did not contact me Before you charged me you just went ahead and did it. EVEN A VIDEO RENTAL WOULD CONTACT ME SHAME ON YOU