Be Careful - not caring

So sorry to share our dissatisfaction with the heart of your business... we were mislead by the 3 days minimum rental and our charity was charged a full 3 days for a 1 day rental... When we shared our confusion before renting we were told there was nothing that could be done... this is very sad... in an era where heart and business should be more about care for customer - we feel hurt. We paid over R900 for your three days rental and have gifted you that and walked out not willing to do any contract with you... as we do not feel your heart - and maybe you need the money more... please make adjustments as other potential customers deserve to be more informed by your manners and policies...