Refund owed urgently

Dear Rent-A-****. <br> <br> We are owed a refund. We paid for services that we did not receive in December 2015 require a refund. This is unacceptable. We paid for 9 days and the domestic worker only came for 3 days. Please make deposit into my account. We were told a refund would have been made in January 2016, we are still waiting.